Return Policy

We offer high quality medical products and we trust that you will be pleased with your purchase.

We recommend that you inspect your merchandise for any defects when they first arrive.

If for some reason you are not completely satisfied, we will gladly accept a return within 30 days from the date of your invoice.  You MUST call and obtain a Return Authorization from us before returning the product.  We will then gladly:

  • Credit the purchase price to your credit card account (once the return items have been received). Shipping charges are not refundable.
    • Products that have been worn, tried on or damaged due to consumer wear may not be returned.
    • Garments, socks, stockings and all maternity supports are non-returnable for hygenic purposes.

Return Procedure

To make a return or exchange:

  • You must receive a Return Authorization by calling (800) 472-0604
  • All returns must be made within 30 days of invoice date
  • All merchandise must be in the original packaging
  • All merchandise returned is subject to inspection
  • In some instances a 15% restocking fee may apply
  • All shipments must be sent by some form of traceable carrier (UPS, USPS Priority Mail, etc):

For further assistance, please contact Customer Care at:

    Phone:  (800) 472-0604